Privacy Policy
Last Modified: May 04, 2024
Metals Research Technologies, LLC (hereafter “MRT”) takes the privacy of its customers seriously, which is why we have drafted this Privacy Policy (hereafter “Policy”) to describe how MRT collects, uses, discloses, transfers, stores, retails or otherwise processes information related to you (“Personal Data”) when you, in your business or professional capacity, access or use, in any manner, our mobile applications (hereafter referred to as the “Platforms”) which we provide to our customers. Our Platform includes the following internet domains and mobile applications:
This Policy forms part of our Terms of Service. The Platforms we provide are intended for commercial use only. We do not intentionally collect Personal Data of individuals who are not using it for their businesses. In addition, our Platforms are not intended for use by anyone under the age of sixteen (16), we do not knowingly request or solicit Personal Data from anyone under the age of 16 nor will we knowingly allow anyone under the age of 16 to create a user account. By downloading and registering to use our Platforms, you represent that you are at least 16 years of age.
The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (collectively, “CCPA”) requires that we disclose certain information to California residents regarding their Personal Data, the Legal Categories of Personal Data we have collected (including the source, purpose, and business purposes we may share your Personal Data and with whom), and the process for exercising your rights under California Law. We use the term Personal Data in this Policy, which shall have the same meaning as “Personal Information” under the CCPA. All capitalized terms used in this Section not defined in this Policy shall have the same meanings as given under the CCPA.
NOTE: The text in italics is used to define the category of Personal Data under the CCPA only.
Access/ Know:
You may have the right to know the categories of Personal Data collected about you, the business purposes we use and share your Personal Data, and to know whether your Personal Data is disclosed / Sold and to whom. You also may have the right to access your Personal Data and to receive a copy of your information.
Deletion:
You also may request that we delete your Personal Data. Note, however, that we may not always be able to comply with your request to delete for specific legal reasons, in which case we will notify you of these reasons.
Limit Use and Disclosure of Sensitive Personal Data:
You may have the right to direct us to limit our use of your sensitive Personal Data to that use which is necessary to perform the services and which is reasonably expected by the average consumer requesting the services.
Non-Discrimination / Non-Retaliation:
You may have the right not to receive discriminatory treatment by the us because you exercise your privacy rights.
Opt out of the Sale or Sharing:
You may have the right to opt out of the Sale of your Personal Data, to the extent applicable. We do not engage in the Sale of Personal Data. You may also have the right to request that we do not Share certain Personal Data with third parties.
Opt out of Profiling and/or Cross-Context Behavioral Advertising:
You may have the right to opt out of the Processing of your Personal Data for the purposes of Cross Context Behavioral Advertising or Profiling which is used in furtherance of decisions that produce legal or similarly significant effects. “Profiling” means any automated processing of Personal Data to evaluate, analyze, or predict aspects concerning an individual’s economic situation, health, personal preferences, interest, reliability, behavior, location or movements. We do not engage in Profiling or Behavioral Advertising activities.
Request Correction:
You may have the right to request correction of the Personal Data that we hold about you. We may need to verify the accuracy of the new data you provide to us.
If you are a California Resident and you would like to make a request to exercise any of your privacy rights, you should contact us via one of the methods provided in the Contact Us section below.
Verification:
For some requests, we may be required to verify your identity, meaning that we may need to make sure that you are the individual about whom the Personal Data we hold relates. Where we request information to verify your identity, we will not ask you to provide new information that we do not already hold about you, unless necessary.
Responding to Requests:
Your request will be evaluated to determine whether the request meets the legal requirements and if we are able to honor it. For example, we may not be able to re-identify information relating to an individual who downloads our Platforms but is not a registered user. We make every effort to respond to privacy requests within forty-five (45) days of when they were made to us. In the event that we need more time, we will notify you.
Requests by Authorized Agents:
You may designate an authorized agent to make a request on your behalf. Privacy laws require that any request you submit to us is subject to an identification and verification process, and confirmation of the agent’s authority, which may include attestation under penalty of perjury. Absent a power of attorney, we will also require the consumer to verify their own identity. We may verify identity based on matching information you provided with data we have maintained on you in our systems.
We cannot (fully) comply with a request to erase or delete if we have to retain your Personal Data for certain purposes and for a longer period due to a statutory retention period. After the retention period has expired, we will delete your Personal Data.
While we are dedicated to securing our systems and Platforms, we cannot guarantee that loss, misuse, or alteration will never occur. Please keep in mind that no method of storage or transmission over the internet is completely secure, so your use of our Platforms and provision of information to us is at your own risk.
Do not share your password(s) and account information with anyone. You are responsible for maintaining and verifying that the Personal Data we hold about you is accurate and current. We recommend that when you complete your online transactions to log off completely whenever you are done using our Platforms.
Email: contact@metalsresearchtechnologies.com
Metals Research Technologies, LLC (hereafter “MRT”) takes the privacy of its customers seriously, which is why we have drafted this Privacy Policy (hereafter “Policy”) to describe how MRT collects, uses, discloses, transfers, stores, retails or otherwise processes information related to you (“Personal Data”) when you, in your business or professional capacity, access or use, in any manner, our mobile applications (hereafter referred to as the “Platforms”) which we provide to our customers. Our Platform includes the following internet domains and mobile applications:
| Application(s): |
| (Android) |
| (iOS) |
Quick Links:
- Personal Data We Collect And Use
- Does MRT Use Tracking Technologies
- How We Share Personal Data
- De-Identified and Aggregate Data
- Disclosures Applicable To California Residents
- Data Retention
- How We Secure Your Personal Data
- Changes To This Policy
- Contact Us
I. Personal Data We Collect And Use
MRT may collect Personal Data about you, directly from you, from your device or browser, or from third parties. When we process Personal Data about you, we do so for a legitimate business purpose, such as to operate the service or to comply with our legal obligations. Below, we describe the information that we may collect about you from each source, including the business purposes that we use such information.
We take your privacy and the protection of your personal information seriously. We will only store, process and disclose your personal information in accordance with applicable law. We will make it clear when we collect personal information and will explain what we intend to do with it. We do our best to protect your privacy through the appropriate use of information security measures.
- Personal Data You Provide Us Directly We may process Personal Data that you provide to us through your interactions with us for the following purposes:
- Account Registration: When you register with us and when you update your account, we may process first and last name, email address, company information, job title, phone number, billing address, username, password directly from you.
- Communicate with You: To communicate with you about your use of our Platforms or updates regarding our Platforms, respond to your inquiries, and provide customer service, we may collect first name, last name, email address and phone number directly from you.
- Providing Platforms: In order to provide our Platforms, operate our website, troubleshoot bugs and provide technical support, we may collect first and last name, email address, and phone number directly from you.
- Marketing, Advertising and Promotions: To deliver relevant ads and to evaluate the effectiveness of our marketing and advertising campaigns, to send you newsletters, offers or other information about products and Platforms we offer, to contact you about our Platforms or information we think may be relevant to you, and to administer promotions, we may collect first name, last name, email address, phone number and zip code directly from you.
- Analyzing and Improving our Products and Platforms: to better understand how our customers and visitors use our Platforms and websites, to improve our websites, Platforms and business operations, to develop new products and services, to conduct surveys, and for research and analysis purposes, we may collect first name, last name, email address, and other information you choose to share with us.
- Information Collected From Your Devices
- Providing Platforms: In order to provide our Platforms, operate our website, troubleshoot bugs and provide technical support, we may collect device information (such as device ID, device type, and operating system), IP Address, and information about how you use the platform from your device.
- Analyzing and Improving our Products and Platforms: To better understand how our customers and visitors use our Platforms and websites, to improve our websites, Platforms and business operations, to develop new products and services, to conduct surveys, and for research and analysis purposes, we may collect device information (such as device ID, device type, and operating system), IP Address, and information about how you use the platform from your device.
- Personal Data Provided by Others We may also collect certain Personal Data about you from third parties, such as our data analytics providers, payment processors, and service providers for the following business purposes
- Payment Processors: We use PCI-DSS compliant payment processors to process all in-app transactions on our behalf. When you make a transaction with us, we share Personal Data with our Payment Processors to facilitate your transaction. For more information about how our Payment Processors handle your Personal Data, visit:
- Google Pay – https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=en.
- Apple Pay – https://www.apple.com/legal/privacy/data/en/apple-pay/.
- Providing Platforms: In order to provide our Platforms, operate our website, troubleshoot bugs and provide technical support, we may collect log information about your use of the platform from our third-party service providers.
- Providing Platforms: To deliver relevant ads and to evaluate the effectiveness of our marketing and advertising campaigns, to send you newsletters, offers or other information about products and Platforms we offer, to contact you about our Platforms or information we think may be relevant to you, and to administer promotions, we may collect first name, last name, email address and other contact details from third parties.
- Providing Platforms: To better understand how our customers and visitors use our Platforms and websites, to improve our websites, Platforms and business operations, to develop new products and services, to conduct surveys, and for research and analysis purposes, we may collect name, email address, and other information you choose to share with our third party service providers.
- Other Ways We Use The Information We Collect We may also process any of your Personal Data collected for our legitimate interests, including:
- Protecting our Business: To protect and secure our business, systems, the Platforms and our websites, to investigate, prevent, detect and respond to fraud, unauthorized access, or other potential threats to the rights and safety of any individual or third party, or other unauthorized activities or misconduct.
- Defending Legal Rights: To manage and respond to actual and potential legal disputes and claims, and to otherwise establish, defend, or protect rights or interests, including in the context of anticipated or actual litigation.
- Auditing, Reporting, Governance and Internal Operations: To conduct our business, including fulfilling our financial, tax and accounting obligations, such as audits, assessments, privacy, security, and financial controls, accounting, record keeping and legal functions, any actual or contemplated merger, acquisition, asset sale or transfer, financing, bankruptcy, or restructuring of all or part of our business.
- Complying with Legal Obligations: To comply with the law, our legal obligations and legal processes (such as warrants, subpoenas, court orders, and regulatory or law enforcement requests).
II. Does MRT Use Tracking Technologies
MRT does not use cookies or pixels, or any third party analytics tools that track your use of the Platforms for any purpose, including to operate, improve, or advertise on the Platforms.
III. How We Share Personal Data
In the course of our business we may share Personal Data with third parties for our legitimate business purposes or to comply with our legal requirements. We share personal data with the following third parties:
- Subsidiaries and Affiliates: In order to provide our Platforms, operate our website, troubleshoot bugs and provide technical support, we may collect log information about your use of the platform from our third-party service providers.
- Service Providers: To deliver relevant ads and to evaluate the effectiveness of our marketing and advertising campaigns, to send you newsletters, offers or other information about products and Platforms we offer, to contact you about our Platforms or information we think may be relevant to you, and to administer promotions, we may collect first name, last name, email address and other contact details from third parties.
- U.S. Federal, State and Local Government Agencies and Regulators: To better understand how our customers and visitors use our Platforms and websites, to improve our websites, Platforms and business operations, to develop new products and services, to conduct surveys, and for research and analysis purposes, we may collect name, email address, and other information you choose to share with our third party service providers.
- Payment Processors: We never will ask for your payment card information directly, instead we use PCI-DSS compliant payment processors to process all transactions on our behalf. When you make a transaction with us, we share Personal Data with our Payment Processors to facilitate your transaction. For more information about how our Payment Processors handle your Personal Data, visit:
- Google Pay – https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=en.
- Apple Pay – https://www.apple.com/legal/privacy/data/en/apple-pay/.
- Third-Party Auditors: We are subject to audits by our regulators, customers and service providers. We ensure that any Personal Data that may be disclosed is kept secure and confidential when we allow for and contribute to third party audits, and that auditors only use the information to complete the audit.
In addition, we may share your Personal Data in the event of a corporate restructuring, such as a merger, acquisition or dissolution, and where necessary to comply with law, such as in response to a subpoena.
IV. De-Identified and Aggregate Data
MRT may de-identify and aggregate data for its business purposes, including but not limited to, to improve the products and features of its Platforms, to maintain the security and integrity of its systems, for analytics, and other legitimate business purposes. “De-identified Data” means information that cannot reasonably be used to infer information about, or otherwise be linked to a particular data subject. Where we process De-identified Data, we commit to maintain and use the information in de-identified form and not attempt to reidentify the information, except where permitted by law. Company may disclose De-identified Data to third parties who commit themselves to maintaining the De-identified Data in de-identified form and not attempt to re-identify the data for any business purpose.
V. Disclosures Applicable To California Residents
This section applies to residents of California.
The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (collectively, “CCPA”) requires that we disclose certain information to California residents regarding their Personal Data, the Legal Categories of Personal Data we have collected (including the source, purpose, and business purposes we may share your Personal Data and with whom), and the process for exercising your rights under California Law. We use the term Personal Data in this Policy, which shall have the same meaning as “Personal Information” under the CCPA. All capitalized terms used in this Section not defined in this Policy shall have the same meanings as given under the CCPA.
- Legal Categories of Personal Data
NOTE: The text in italics is used to define the category of Personal Data under the CCPA only.
| Category | Sources | Purposes for Collection and Use | Sharing with Third Parties for a Business Purpose |
| Identifiers, A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. |
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| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, marital status, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. |
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| Protected classification characteristics under California or federal law, Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). |
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| Commercial information, Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
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| Biometric information, Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, DNA data, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. |
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| Internet or other similar network activity, Browsing history, search history, information on an employee’s interaction with a website, application, or advertisement. |
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| Geolocation data, Data that can identify a consumer’s physical location or movements. |
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| Sensory data, Audio, electronic, visual, olfactory, or similar information. |
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| Professional or employment-related information, Current or past job history or performance evaluations |
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| Education information as defined by the Family Education Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99), Information that is not publicly available maintained by an education agency or institution related directly to a student. |
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| Inferences drawn from other personal information, Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
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| Sensitive personal information, Personal information that reveals a consumer’s: Social Security number, driver’s license number, state identification card number, or passport number; a consumer’s account log-in, financial account, debit card, or credit card number in combination with any security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of a consumer’s mail, email, and text messages (not business related); genetic data; biometric data used to uniquely identify a consumer; health data; or data related to sex life or sexual orientation. |
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- California Privacy Rights
Access/ Know:
You may have the right to know the categories of Personal Data collected about you, the business purposes we use and share your Personal Data, and to know whether your Personal Data is disclosed / Sold and to whom. You also may have the right to access your Personal Data and to receive a copy of your information.
Deletion:
You also may request that we delete your Personal Data. Note, however, that we may not always be able to comply with your request to delete for specific legal reasons, in which case we will notify you of these reasons.
Limit Use and Disclosure of Sensitive Personal Data:
You may have the right to direct us to limit our use of your sensitive Personal Data to that use which is necessary to perform the services and which is reasonably expected by the average consumer requesting the services.
Non-Discrimination / Non-Retaliation:
You may have the right not to receive discriminatory treatment by the us because you exercise your privacy rights.
Opt out of the Sale or Sharing:
You may have the right to opt out of the Sale of your Personal Data, to the extent applicable. We do not engage in the Sale of Personal Data. You may also have the right to request that we do not Share certain Personal Data with third parties.
Opt out of Profiling and/or Cross-Context Behavioral Advertising:
You may have the right to opt out of the Processing of your Personal Data for the purposes of Cross Context Behavioral Advertising or Profiling which is used in furtherance of decisions that produce legal or similarly significant effects. “Profiling” means any automated processing of Personal Data to evaluate, analyze, or predict aspects concerning an individual’s economic situation, health, personal preferences, interest, reliability, behavior, location or movements. We do not engage in Profiling or Behavioral Advertising activities.
Request Correction:
You may have the right to request correction of the Personal Data that we hold about you. We may need to verify the accuracy of the new data you provide to us.
- Additional California Rights (Shine the Light Notice)
- How to make a Request and What to Expect
If you are a California Resident and you would like to make a request to exercise any of your privacy rights, you should contact us via one of the methods provided in the Contact Us section below.
Verification:
For some requests, we may be required to verify your identity, meaning that we may need to make sure that you are the individual about whom the Personal Data we hold relates. Where we request information to verify your identity, we will not ask you to provide new information that we do not already hold about you, unless necessary.
Responding to Requests:
Your request will be evaluated to determine whether the request meets the legal requirements and if we are able to honor it. For example, we may not be able to re-identify information relating to an individual who downloads our Platforms but is not a registered user. We make every effort to respond to privacy requests within forty-five (45) days of when they were made to us. In the event that we need more time, we will notify you.
Requests by Authorized Agents:
You may designate an authorized agent to make a request on your behalf. Privacy laws require that any request you submit to us is subject to an identification and verification process, and confirmation of the agent’s authority, which may include attestation under penalty of perjury. Absent a power of attorney, we will also require the consumer to verify their own identity. We may verify identity based on matching information you provided with data we have maintained on you in our systems.
VI. Data Retention
We will only retain your Personal Data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We cannot (fully) comply with a request to erase or delete if we have to retain your Personal Data for certain purposes and for a longer period due to a statutory retention period. After the retention period has expired, we will delete your Personal Data.
VII. How We Secure Your Personal Data
We strive to maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorized access, disclosure, and alteration. Security measures may include firewalls, data encryption, access controls to our data centers, and information access authorization controls.
While we are dedicated to securing our systems and Platforms, we cannot guarantee that loss, misuse, or alteration will never occur. Please keep in mind that no method of storage or transmission over the internet is completely secure, so your use of our Platforms and provision of information to us is at your own risk.
Do not share your password(s) and account information with anyone. You are responsible for maintaining and verifying that the Personal Data we hold about you is accurate and current. We recommend that when you complete your online transactions to log off completely whenever you are done using our Platforms.
VIII. Changes To This Policy
We reserve the right to change this Policy prospectively effective upon the posting of the revised Policy and your use of our websites indicates your acknowledgement of the Policy posted at the time of use. However, should we update this Policy, we will post a new version online, and will notify you if the Personal Data processed about you will be materially different than that which was represented to you at the time it was collected. To the extent any provision of this Policy is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.
IX. Contact Us
For questions regarding this Privacy Policy or to make a request pursuant to this Policy related to your Personal Data, contact us using any of the following options:
Email: contact@metalsresearchtechnologies.com